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Silesia Airport

Katowice International Airport magazine

Silesia Airport
Issue 59

(5)/2015

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News

2005-02-17The European Union has strengthened air passenger rights.

 

The EU has created a set of rights to ensure air passengers are treated fairly.

 

The airline operating your flight is responsible for transporting you and your baggage, and must respect your rights.

 

You can inquiry yours rights when :

·        boarding has been denied because the airline did not have enough seats on the flights,

·        your flight has been cancelled,

·        your flight has been delayed for two hours or more,

·        your checked-in baggage has been damaged, delayed or lost,

·        you got injured during your flight,

·        package holidays - did not get what you booked.

 

Passenger rights apply to scheduled and chartered flights, both domestic and international, and to all types of airline, full-service and low-fare.

 

More information may be downloaded from :

http://europa.eu.int/comm/transport/air/rights/index_en.htm

Contact

Do you have any questions? Do you want more information on any subject concerning the airport?

Write to us

Międzynarodowy Port Lotniczy Katowice
(Katowice Airport)

ul. Wolności 90
42-625 Ożarowice

ph: +48 32 39 27 200
fax: +48 32 39 27 376

Secretariat: +48 32 39 27 202