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Special passengers

Children under two are entitled to benefit from 90% reduced rate (provided they do not take a separate seat), if they are travelling under the supervision of adults. Children up to 12 years of age have the right to 50% reduced rate and may travel on their own.

Pregnant women in good general condition may travel by plane. A woman expecting a baby within the nearest four weeks should have a written permit to make a journey, issued by her doctor 7 days before the flight at the earliest. Women are not recommended to travel by air up to 7 days after childbirth. The same refers to babies up to 7 days of age.

Disabled passengers are provided with help (including wheelchairs) at all stages of air travel. It is advisable to report the need of assistance when purchasing a ticket, not later however than 72 hours before the flight. Ill passengers should have a medical certificate. If the passenger's health may affect safety of the flight or cause inconvenience for fellow passengers, the airlines have the right to refuse transport.

Information for the disabled

On July 26th , 2007 the regulations of Art. 3 and 4 of Regulation EC 1107/2006 of the European Parliament and of the Council of July 5th, 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air (EU Official Journal L 204 of 26 July 2006) came into force.

According to art. 3 and 4 of the Regulation, an airline carrier, its representative or trip organiser may not refuse to do the following due to one's disability or reduced mobility:

  • accept a booking of a flight departing or arriving at an airport located in the area of the European Union,
  • take on board a disabled person or a person with reduced mobility at such an airport, provided that this person holds a valid ticket and booking.

Refusal may only be justified by the following reasons:

  • safety requirements,
  • the dimensions of the airplane or of its doors which make it physically impossible for a disabled person or a person with reduced mobility to enter on board or to fly on the airplane.

The carrier or its representative is also obliged to make publicly available the safety principles which it applies in respect to carrying disabled people and people with reduced mobility, as well as informing them about all the limitations related to the carrying of such people or of the equipment they use to move around, in relation to the dimensions of the airplane. The trip organiser should also make available the safety principles it applies and limitations related to flights that are part of organised trips, holidays and excursions it organises, sells or offers for sale.

Moreover, if an airline carrier, its representative or a trip organiser refuses to accept a booking from or to take on board a disabled person or a person with reduced mobility, it is obliged to immediately inform the respective person about the reasons for the refusal. If the disabled person or the person with reduced mobility demands information in writing, this information has to be presented within five working days of the date of the request.